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SATORI POLICIES & PROCEDURES

APPOINTMENTS AND CANCELLATION

Visits by appointment are preferred to ensure that our clients receive individualized service and care in a timely manner. If it is necessary to cancel an appointment, please let us know at least 24 hours in advance so others may be offered the availability. If an appointment is missed or cancelled less than 24 hours in advance, the total charge of the scheduled service will be applied to your credit card.

CHECK IN

Please arrive 5-10 minutes before your scheduled reservation to ensure a leisurely check-in. If your day detains you more than 15 minutes, we will be happy to offer you an abbreviated service.

GIFT CERTIFICATES

Give the gift of healing! Gift certificates may be purchased for any service or dollar amount by calling or emailing us. All gift certificates have a one year expiration date. If you are unable to come within the allotted time, we ask for a $25 extension fee to honor the gift certificate.

PAYMENT

Payment is due at the time of service. We accept cash, Venmo, Zelle, personal checks, debit cards and major credit cards (Master Card, Visa, Discover & American Express). Please note, a 4% service fee will be added to credit card payments to offset the rising costs of credit card fees. We do require a credit card to reserve your appointment, but you will not be charged prior to your appointment and can opt to pay with a different method.

PRICING

Our pricing and promotions may be subject to change without notice. Please inquire about current pricing when scheduling an appointment. 

Office Hours

Tuesday, Thursday, Friday: 1:00pm – 9:00pm
Monday, Wednesday: Phone sessions available

212-744-9949 Directions Contact/Schedule